Three-layer architecture

Start free. Ship in 7 days.

$100 included, no card required. The only vector database with a feedback loop.

Starter

For trying out small applications.

$100 free credit included. No card required.

Shaped Data Layer (upload, cache and query your data)

Shaped Intelligence Layer (train models and encode embeddings)

Shaped Query Layer(serve results for a target use-case)

Console access

Community support

Standard

For production applications at any scale.

$500 / Month minimum usage

Everything in Starter

Pay-as-you-go for Data, Intelligence and Query Layer usage

Real-time and application connectors

Standard support: Business hour response SLAs (Sev 1: 8 hours)

99.95% Uptime SLA

Enterprise

For mission-critical production applications.

Custom Pricing

Everything in Standard

99.99% Uptime SLA

Private Networking

Real-time compliance monitoring

Enterprise support. 24/7 on-call. (Sev 1: 30 minutes)

Usage is calculated based on data volume, training compute, and number of API requests.

Transparent, usage-based pricing

Data layer

$0.75- $2.25/GB

Volume of data stored

Intelligence layer

$5/hour

GPU hours for training & encoding

Query layer

$42/M calls

Number of query requests

Support pricing

Standard

For production applications at any scale.

$500 / Month

Enterprise

Premium support for enterprise users.

Included in Enterprise

Services

Optional professional services for Enterprise

Custom Pricing

On-call availability

Business Hours

24/7/365

First Response SLAs

Sev 1: 8 hours, Sev 2: 12 hours,

Sev 3: 2 days, Sev 4: 3 days

Sev 1: 30 on-call minutes, Sev 2: 2 hours,

Sev 3: 8 hours, Sev 4: 12 hours

Support Operations

Support Tickets via email/ticket form

Monthly consultative check-in for questions and guidance.

Support Tickets

Prioritized feature requests

Private Slack

Dedicated solution engineering guidance and support. Bi-weekly meetings.

Dedicated engineers and data scientists that will integrate Shaped into your data stack, experiment with different algorithms and drive outcomes for you.

Better results. Fewer tokens. Zero hallucinations.

Connect your data, build your first model, and deploy to production in 7 days. No infrastructure required.

Day 1

Connect data

Day 2-5

Build & iterate

Day 7

Push live